I am a product designer that became an engineering manager overnight
Can “not having the answers” actually be your greatest asset?
What is the antidote to a reactive product strategy?
How any company can build a visionary product strategy, using purpose as their lens.
Is less innovation actually better in product design?
“Redesign the wheel” only when it’s truly essential to your business, and focus on finding your “Critical Behavior Change”.
Should you ever NOT listen to user feedback?
The Betty Crocker phenomenon, and the difference between user feedback and user insights.
Why is the world full of “bad” design?
Most companies say they are working to make the world a better place. Are they?
The magic at the edges: 3 stories of the importance of design in the less visible places
Who you consider in your designs reveals company values.